FREE SHIPPING ON ORDERS OVER $50

FAQ

How much does shipping cost?

Shipping costs are based on product weight and shipping distance.  Orders over $50 Ship free using standard shipping, expedited shipping is available as well.

How do I check the status of my order?

You can track your order status in real time by checking the shipping confirmation email sent after your order has been fulfilled. You can also contact us directly at support@purrcrafts.com to check the status of your order.

How long does delivery take?

Standard shipping is usually 5-7 business days.  Expedited shipping is usually 3-5 business days. 

If your order hasn’t arrived in the estimated delivery times, please monitor from the shipping confirmation or contact our support team at support@purrcrafts.com

Do you deliver products internationally?

No.  At this time we only ship in the USA, lower 48 states only (No Alaska or Hawaii).

I've put a wrong shipping address. Can I change it?

If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after

How secure is my personal information?

Purrcrafts adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer technology), which is widely used on the internet for processing payments. 

Your credit card information is only used to complete the requested transaction and is not subsequently stored.